Please make a request of de-registration with following 1) & 2) information
- MAC Address of Camera:
-It locates on the Status tab of the Wireless page (Recommend) or it also locates on the label of the product.
- Your Viewnetcam URL (Domain name of viewnetcam)
-It locates in Status-Viewnetcom in the Maintenance section
- This is a link of email inquiry for USA market
http://shop.panasonic.com/panasonic/support/contact-us?t=email
For other countries, please check Panasonic Web site in your country to find an email address