FAQs

Is it possible that we connect SW174W Camera to Network Video Recorder?

Yes,it is.But, you must not connect with wireless and you must connect with ethernet cable.If you connect with wireless LAN, you will notice various obstacles. and more...

What models of network cameras and recorders support Onvif ?

Onvif-compliant models are as follows:Network Cameras WV-NP502 Series WV-NW502S Series WV-SC384 Series WV-SC385 Series WV-SC386 Series WV-SF132 Series WV-SF135 Series WV-SF332 Series WV-SF335 Serie... and more...

In the WV-NP502 series, the bottom part of the H.264 live image is shown in gray. [WV-NP502, WV-NW502S ]

In WV-ASM100, if decoding fails when displaying the image, the failed part is shown in gray.Possible cause of failed decoding is as follows:(1) The PC cannot decode in time, due to insufficient per... and more...

A plug in software cannot be installed.[IE9]

Start Internet Explorer 9 → [Tools], click "SmartScreen Filter", select "Turn off SmartScreen Filter...".Click here for more details. and more...

Response to keepalive CGI is 500 internal Server Error. [CGI]

(1) The UID specified in the keep alive CGI might be invalid. Check whether or not the keep alive command can be sent correctly using the obtained UID.(2) Recheck the URL of the keep alive command.... and more...

When streaming the video, how much network bandwidth is used?

If the camera is in its default setting, the network bandwidth will be 4096 kbps per PC. This setting can be changed (such as 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/ 768 kbps/ 1024 kbps/ 1... and more...

Are WV-SW396/ WV-SW395 supported by PoE hub?

Sufficient power cannot be supplied from a PoE hub (conforming to IEEE802.3af) for the camera.WV-SW396 and WV-SW395 need a power supply hub conforming to the PoE Plus standard (IEEE802.3at). In add... and more...

Is PoE Plus (PoE+) different from PoE?

Yes.PoE (IEEE802.3af) is a standard for supplying power up to 15.4 W. PoE Plus (PoE+: IEEE802.3at) is a standard for supplying power up to 30 W. Twisted pair cables conforming to Category 5e or hig... and more...

Can the camera be mounted directly on the ceiling?

Yes, if the ceiling has sufficient strength. and more...

Is the optional ceiling mount bracket always necessary when installed on the ceiling?

When installing on a ceiling with sufficient strength, use the mount bracket included as an accessory. When installing on a ceiling with insufficient strength, apply sufficient reinforcement, then ... and more...