FAQs

Which type of HDD can be used in i-PRO Recorder?

Please refer to the URL about the available HDDs. https://security.panasonic.com/download/library/ Category: HDD Compatibility Chart and more...

What kind of HDD operation mode does WJ-NX400 (recorder) have?

WJ-NX400 (recorder) has four kinds of HDD operation mode as follow; 1. Single mode In this mode, Recording camera images and sounds onto each HDD sequentially. 2. Mirroring mode (V2.0 or later)... and more...

Are there any way to confirm if WJ-ND400 has synchronize with NTP server?

It can be confirmed according to the following procedure. 1. Click the [Setup] button, click the [Server] button and select the “NTP” tab 2. In “Time adjustment”, select “Off” and click [Set] bu... and more...

Where is the compatibility chart of function by combination of i-PRO recorders and i-PRO cameras?

Thecompatibilitychartbycombinationofi-PROrecordersandi-PROcamerasisavailableatthefollowingURL. https://bizpartner.panasonic.net/public/ppr/finder/107669?keyword=key_compatibility_chart&sort=last_mo... and more...

When NVRs are connected to NTP server, and NVRs and cameras which are connected to NVRs are synchronizing the time with NTP server, are there anything to be careful of?

Points of attention regarding time synchronization are in the following. 1. In case of installing NVRs for the first time 1) After NTP server is started in 20 minutes a) If NTP setting in NVR... and more...

Is there some kind of good method to adjust the image quality easily in the respective scenes?

The image quality can be changed easily by using “Scene Selection Image Quality” that has five scenes and seven image adjustment items in PSSCT (Panasonic Security System Configuration Tool). *In ... and more...

Where are the instructions how to copy image data from a recorder (WJ-NV250/300) to SD memory card or USB memory, and how to playback image data?

Videos for the instructions how to copy image data from a recorder (WJ-NV250/300) to SD memory card or USB memory and how to playback image data, are available at the following URL. https://secu... and more...

Why are camera images not displayed on a monitor after it is logged out in WJ-NX400?

It is the possibility to uncheck the checkbox of the camera image display settings respectively at “Logged out” (user level) in the setting of WJ-NX400. Confirm these settings in the following sc... and more...

Where is the available viewer software that n3r files can be played back?

The viewer software is available by clicking “Viewer” button at “HDD” tab on the bottom right of the top page for network recorder such as WV-ND400. And it is also available at the WV-ASM200 or W... and more...

What is an n3r file?

An n3r file is a video file that the network recorder generates, and this file has a Panasonic proprietary format. The viewer software for exclusive use is required to see this video recording data... and more...