FAQs

Is there a way to extract map data from WV-ASM100 and use it in other PCs? [WV-ASM100]

There is no easy way available to extract only map information (including information of cameras registered to a map). As an alternative, if you want to use consistent map layout (or similar settin... and more...

When more than one alarm occurs across floors, is there a way to reset all alarms at once? [WV-ASM100]

There is no way to reset all alarms at once. Therefore, if alarms occur at more than one place, each camera icon on display map must be clicked, one at a time. and more...

Does WV-ASM100 (Version 6) support Windows 7? Runtime error is displayed during installation. [WV-ASM100]

WV-ASM100 supports Windows 7. One possible cause is that if the login user name contains one or more 2-byte characters, a run time error is displayed. Install the software in an environment with a ... and more...

I am using WV-ASM100 Version 8 on Windows 7. When I access the environment using Windows Remote Desktop, a HASP error is displayed. There is no problem when run locally. [WV-ASM100]

When accessed via Remote Desktop to the software that is protected by a HASP key, there is a limitation regarding operation of more than one account. Even if you were able to perform some operation... and more...

The monitor becomes dimmed even though I haven't done anything. [WJ-NV200]

This might be because alarms are not triggered and the device has entered the power-save mode. Try moving the mouse and see if the monitor becomes bright again. and more...

I forgot my password. [WJ-NV200]

(1) Please ask your system administrator.(2) By default, an administrator name and its password is set as follows- Administrator name: ADMIN, Password: 12345. and more...

I performed

In Settings, navigate to "Schedule" -> "Time Table", and turn on the function. and more...

After power recovery, will a recorder start up automatically?

Yes, it will start up automatically. and more...

When audio is recorded, how can I play back and adjust the volume of audio ? [WJ-NV200]

If audio is recorded with the selected image, it is also played back automatically. Volume adjustment can be done on an external device when played back at the monitor of the main unit. When played... and more...

How can I configure VMD Alarm Recording ? [WJ-NV200]

First, register the camera. Then, in "Camera setup", set "VMD alarm" to "On". Please note that the behavior when an alarm is received can be changed with the following setting: i-PRO camera... and more...