FAQs

Is the issue that event recording slows down searches improved in WJ-HD616/WJ-HD716? [WJ-HD316]

Yes. However, if WJ-HD616/WJ-HD716 is overloaded, searches might still take time. and more...

Is there any difference in durability or lifetime of the HDD by performing or not performing Auto Erase or Manual Erase? [WJ-HD316]

There is no difference in durability or lifetime. and more...

The interval setting for NTP query is set to 24 hours, but the time synchronization function is not performed every 24 hours. [WJ-HD316]

- Time synchronization might take longer than 24 hours depending on the device workload.- If time offset is below five seconds, time synchronization is not performed. and more...

Is it possible to write recorded data to DVD via USB? [WJ-HL204, WJ-HL208]

This function is not supported. and more...

About WJ-ND400, please tell me in operating its specified temperature, humidity ,or power source ratings.

Use this product at temperatures between5 to 45 deg C {41 to 113 deg F} and where the humidity is between 5 % to 90 %.The input power source for the NTSC model is 120 V AC 60Hz, and for the PAL mod... and more...

Is it possible to use WV-ASM100 to display images from network cameras connected to WJ-NV200 in a 9-screen or 16-screen display? [WJ-NV200]

9-screen and 16-screen display are not recommended. and more...

Is sequential display of the images supported by WV-ASM100 connected to WJ-NV200? [WJ-NV200]

Yes, sequential display is supported. and more...

With WV-ASM100, the frame rate of WJ-ND200 live video drops. [WJ-ND200]

WJ-ND200 adjusts the streaming frame rate according to the number of screens displayed.* JPEG- 1 to 4 screens displayed -> Live stream according to the settings (No adjustment)- 5 to 8 screens ... and more...

Is there a viewer available for displaying downloaded image data ? [WJ-NV200]

When downloading image data, a viewer icon is displayed at the right of the download button. Download this viewer at the same time. and more...

What is the default ID and password ? [WJ-NV200]

ID: ADMIN, Password: 12345. and more...