FAQs

The image is out of focus while in black and white mode at night while it looks fine in color mode during the daytime.

Cameras with "Day & Night(IR)" function automatically readjust the focus when the mode is switched to black and white at night. However, as the performance of Auto focus/ Auto back focus in the d... and more...

Why does the refresh interval of live image from my network camera sometimes get slow?

Refresh interval of images can become slow when the camera is performing processing under high load conditions such as when: - playing back the images on the SD memory card - downloading images - r... and more...

How can I format the SD memory card inserted in my camera?

You can format an SD memory card on your camera as below: On the camera browser, go to [Setup]-> "Basic" page-> [SD memory card] tab-> click the "Execute" button of [Format] in "SD memory... and more...

Installing Windows 10 update version 1903 or later unexpectedly changes the settings on i-PRO Network Cameras.

The settings such as “Stream encoding format”, “Image capture size” may be unexpectedly changed by updating to Windows 10 version 1903 or later. This occurs when "User auth." is set to "Off". To p... and more...

Do i-PRO Extreme cameras support TLS (Transport Layer Security) 1.2?

Yes. i-PRO Extreme cameras support TLS1.2. *Example of i-PRO Extreme cameras WV-X8570N,WV-X6531N, WV-S1531LTN, WV-S1531LN and so on and more...

What is “Intelligent Zoom Stabilization”?

”Intelligent Zoom Stabilization” is one of the functions equipped to Panasonic’s new H.265 PTZ cameras. White paper which is explained the function in details, is available at the following URL... and more...

What kind of methods can be performed various settings for i-PRO cameras?

It is performed various settings in i-PRO camera through a network (LAN or Internet) from PC. There are two methods in the following by whether a single i-PRO camera or a plurality of i-PRO came... and more...

What kind of Model number is selected in Security Recorder Calculator for WJ-ND400 when it should be calculate the number of days which can be recorded?

1) Camera for BB series except for HCM Select "i-PRO SmartHD" in Model number 2) Camera for BB series for HCM Select "BB-HCM7**" or "BB-HCM5**/3**/1**" in Model number Security Recorde... and more...

Where is the available CGI command information list which is supported by i-PRO camera?

TheCGIcommandinformationlistwhichissupportedbyi-PROcameraisavailableatthefollowingURL. https://bizpartner.panasonic.net/public/file/ip-camera-cgi-command-document?category=2025 Files:IPCamera - C... and more...

What is the Secure Communication technology for i-PRO products?

Secure Communication is the technology to use a camera with high security by such as SSL communication and data encryption function. The technical information for Secure Communication is availa... and more...