FAQs

Is it possible to control CCTV cameras by RS485 commands?

Yes, it is possible. Items and target cameras which can be control by RS485 commands are available at the following URL. https://security.panasonic.com/support/rs485/ and more...

Do PTZ cameras have a function to display directions such as the north on the screen?

PTZ cameras can be determined the direction of the north manually by configuring “North point setting”. When “North point setting” is configured, one of 8 directions such as the north (“N”) is ab... and more...

What kind of method does that have in case the SD memory card inserted to i-PRO cameras cannot be recognized?

The phenomenon is sometimes improved by formatting the SD memory card in the following procedure. (1) Install software (*1) for formatting the SD memory card to PC and format the SD memory card. ... and more...

What does each of product numbers for i-PRO EXTREME cameras mean?

The following is an example of product number for i-PRO EXTREME cameras. Product number: WV-S2531LTN Standard, Dome, Outdoor vandal-proof camera, HD or higher, IR LED, Long focus ... and more...

On what occasion is set “AUTO2” in [Day & Night (IR)]?

When using near-infrared lighting at night, it is set “AUTO2”. When not using that, it is set “AUTO1”. If it is set “AUTO1” when using near-infrared lighting at night, there are cases of a malfun... and more...

Where are the instructions how to fix the Fixed cameras (ex. WV-SPW611)?

Sample video images for instructions how to fix the Fixed cameras (ex. WV-SPW611) are available at the following URL. https://security.panasonic.com/support/video/ Category: Support videos Ti... and more...

Where are the images to shoot when IR Light is on and off in i-PRO cameras (ex. WV-SPW631)?

Sample images to shoot when IR Light is on and off in i-PRO cameras (ex. WV-SPW631) are available at the following URL. https://security.panasonic.com/support/video/ Category: Support videos ... and more...

What kind of function is Smart Coding for i-PRO EXTREAM cameras?

Smart Coding is a function to reduce data storage and to compress network bandwidth by combination GOP Control, Auto VIQS and Face Compression. and more...

Are there any camera models that can remove rain, snow, dust or dirt on the front glass?

Yes. WV-SUD638 has a wiper to remove rain, snow, dust or dirt on the front glass and it can be always monitored crisp and clear images. *WV-SUD638 can be used with washer (It is sold on the marke... and more...

What kind of influence does it have on the collectable volume that the built-in microphone port is blocked when the dome cameras with the built-in microphone are embedded in the ceiling?

When using WV-Q174B camera ceiling mount bracket, if the built-in microphone port is blocked by the cover of bracket, the collectable volume may decrease and the sound of attic is likely to be col... and more...