FAQs

Where is the right position to attach a Surge Protector to a camera?

The right position is the closest area to a camera wire - power supply line and communication line. Please be careful to attach that a surge current is not allowed to flow into a camera. Pleas... and more...

What is 50J (IEC 60068-2-75 compliant)?

50J is one of the indexes indicating the shock resistance. It is shown that it is used by testing method based on IEC 60068-2-75(Test Eh: Hammer tests), it is set impact energy to 50 J(joules) and... and more...

What is IP6K9K?

IP6K9K is a grade that complies with the protective structure as defined by part 9 of DIN40050 of the DIN standards (German Federal Standard). This grade means that with respect to solid foreign ... and more...

Where is the updated information of security products at the website?

The updated information of security products is available at the following URL. https://security.panasonic.com/support/ Title: Update and more...

What is IPXX (IP66, IP67）?

IPXX stands for Degrees of Protection Provided by enclosures (IP Code) of electric machine and appliance (IEC 60529/JIS C 0920). The first character X (First characteristic numeral) stands for th... and more...

Where are the instructions how to get a registration key and how to register to the recorder (ex. WJ-NV200/300)?

A registration key is obtained from Key management system. Videos for the instructions how to obtain User ID and Password, and how to register to the recorder (ex. WJ-NV200/300), are available at ... and more...

What is the actual illumination in various environment?

Actual environment model Illumination (lux) -------------------------------------------- Outdoor (fine weather) 100,000 Outdoor (cloudy weather) 30,000 Parlor, Hall 1,000 Departm... and more...

What type of an Ethernet cable is recommended for i-PRO device?

The recommended type of Ethernet cable is "5e" standard or higher grade. *Category 5e cabling is conformed to the standard of 1000BASE-T, the transmission band is 100 MHz and the transmission sp... and more...

What is the Easy Kitting Package?

The Easy Kitting Package makes setting up the camera easier. Users do not even need to remove the camera from the box to setup the camera. This packaging helps reduce the time and effort it requir... and more...

What is the Tamper-resistant enclosure?

The Tamper-resistant enclosure is an enclosure whose structure cannot be screwed or unscrewed using an ordinary screwdriver after installation. and more...