FAQs

Installation fails. [WV-ASM100]

When a user account that contains one or more 2-byte characters is used, installation fails. This is because the Visual C++ Runtime Library used in WV-ASM100 cannot be installed.* If you still have... and more...

What is the download address for SQL Server? [WV-ASM100]

http://www.microsoft.com/downloads/details.aspx?familyid=3181842A-4090-4431-ACDD-9A1C832E65A6 and more...

After saving map data configurations as system Admin, is it possible to load the data of the managed PC and then load the limitation settings as system Admin? [WV-ASM100]

No. and more...

Is it possible with WV-ASM100/10 to use configuration files from older versions in a new version? [WV-ASM100]

Yes, it is possible both with WV-ASM100 and WV-ASM10. and more...

Can the same HASP key be used for L1/L2/L3/L4 of ASM? [WV-ASM100]

No, they have separate keys with different credentials. and more...

What is the display behavior when packet loss occurs? [WV-ASM100]

ASM (Version 6 and earlier)- Packet loss occurs at I-frame -> A gray image is displayed. The image is restored from the next I-frame. - Packet loss occurs at P-frame -> A static image is di... and more...

With WV-ASM100, is separate recovery for a) PC monitor, b) camera icon on the map, and c) pop-up alarm message the only way to recover from an alarm? [WV-ASM100]

Currently, only separate recovery is supported. and more...

When more than one alarm occurs at the same time, will cameras that are registered on more than one floor be also displayed in red? [WV-ASM100]

Since alarm status cannot be retained, all cameras except the ones on the displayed map are displayed as normal icons. * When the displayed map is changed manually from one that contains a camera i... and more...

When an alarm that relates to more than one floor is triggered in WV-ASM100 maps, what is the display behavior of red camera icons in the maps? [WV-ASM100]

Depending on the setting of "Auto change of map", red icons will be displayed differently as follows:- When "Auto change of map" is ON-> The displayed map is changed to one on which the camera a... and more...

Is it possible to perform live monitoring of BB-HCM581 with WV-ASM100? I don't want to have a recorder in between; only monitoring is needed. [WV-ASM100]

Currently, WV-ASM100 does not support monitoring of BB cameras without a recorder. We recommend BB-HNP17. and more...