FAQs

Is it possible to write recorded data to DVD via USB? [WJ-HL204, WJ-HL208]

This function is not supported. and more...

The interval setting for NTP query is set to 24 hours, but the time synchronization function is not performed every 24 hours. [WJ-HD316]

- Time synchronization might take longer than 24 hours depending on the device workload.- If time offset is below five seconds, time synchronization is not performed. and more...

Is there any difference in durability or lifetime of the HDD by performing or not performing Auto Erase or Manual Erase? [WJ-HD316]

There is no difference in durability or lifetime. and more...

Is the issue that event recording slows down searches improved in WJ-HD616/WJ-HD716? [WJ-HD316]

Yes. However, if WJ-HD616/WJ-HD716 is overloaded, searches might still take time. and more...

Which port does i-PRO and WJ-HD316A use for streaming video to the network? [WJ-HD316]

Port 80 is used for video streaming. (This can be changed in configuration.) If using the customized alarm notification function or NTP, the port corresponding to the protocol must be opened. and more...

How many images per second (fps) is the maximum streaming performance for WJ-HD309? In addition, up to how many PCs (sessions) can be connected? [WJ-HD350]

Maximum 15 fps. Up to eight PCs can be connected.* The image refresh interval will increase according to the numbers of concurrently displayed cameras and connected PCs. and more...

What is the difference in specification between WJ-HD316, WJ-HD309, and WJ-HD350? [WJ-HD350]

WJ-HD316 and WJ-HD350 are 16-channel models. HD316 is the first 16-channel model released. This device has been improved in many ways including the drawing process, and released as the new WJ-HD350... and more...

Is the message

This message is displayed on the following occasions in addition to connecting an unsupported CD/DVD drive. - The media could not be read correctly- Recorded data does not exist in the source time ... and more...

According to page 111 of the CCTV System Catalog (April 2009 version), only up to three WV-ASM100 can be connected to WJ-HD350. Why? [WJ-HD350]

This is due to limitations in network streaming performance of WJ-HD350. and more...

The HDMI output images from WJ-HD616/716 look rough. [WJ-HD616]

When outputting images to Viera via HDMI connection, no filters are applied, but when outputting to Video Out (analog), some image correction is applied to ensure image quality. Because of this, HD... and more...