FAQs

When more than one alarm occurs across floors, is there a way to reset all alarms at once? [WV-ASM100]

There is no way to reset all alarms at once. Therefore, if alarms occur at more than one place, each camera icon on display map must be clicked, one at a time. and more...

Does WV-ASM100 (Version 6) support Windows 7? Runtime error is displayed during installation. [WV-ASM100]

WV-ASM100 supports Windows 7. One possible cause is that if the login user name contains one or more 2-byte characters, a run time error is displayed. Install the software in an environment with a ... and more...

I am using WV-ASM100 Version 8 on Windows 7. When I access the environment using Windows Remote Desktop, a HASP error is displayed. There is no problem when run locally. [WV-ASM100]

When accessed via Remote Desktop to the software that is protected by a HASP key, there is a limitation regarding operation of more than one account. Even if you were able to perform some operation... and more...

The monitor becomes dimmed even though I haven't done anything. [WJ-NV200]

This might be because alarms are not triggered and the device has entered the power-save mode. Try moving the mouse and see if the monitor becomes bright again. and more...

I forgot my password. [WJ-NV200]

(1) Please ask your system administrator.(2) By default, an administrator name and its password is set as follows- Administrator name: ADMIN, Password: 12345. and more...

I performed

In Settings, navigate to "Schedule" -> "Time Table", and turn on the function. and more...