FAQs

Which type of HDD can be used in i-PRO Recorder?

Please refer to the URL about the available HDDs. https://security.panasonic.com/download/library/ Category: HDD Compatibility Chart and more...

Are there any way to confirm if WJ-ND400 has synchronize with NTP server?

It can be confirmed according to the following procedure. 1. Click the [Setup] button, click the [Server] button and select the “NTP” tab 2. In “Time adjustment”, select “Off” and click [Set] bu... and more...

Where is the compatibility chart of function by combination of i-PRO recorders and i-PRO cameras?

Thecompatibilitychartbycombinationofi-PROrecordersandi-PROcamerasisavailableatthefollowingURL. https://bizpartner.panasonic.net/public/ppr/finder/107669?keyword=key_compatibility_chart&sort=last_mo... and more...

Is there some kind of good method to adjust the image quality easily in the respective scenes?

The image quality can be changed easily by using “Scene Selection Image Quality” that has five scenes and seven image adjustment items in PSSCT (Panasonic Security System Configuration Tool). *In ... and more...

Where are the instructions how to copy image data from a recorder (WJ-NV250/300) to SD memory card or USB memory, and how to playback image data?

Videos for the instructions how to copy image data from a recorder (WJ-NV250/300) to SD memory card or USB memory and how to playback image data, are available at the following URL. https://secu... and more...

Why are camera images not displayed on a monitor after it is logged out in WJ-NX400?

It is the possibility to uncheck the checkbox of the camera image display settings respectively at “Logged out” (user level) in the setting of WJ-NX400. Confirm these settings in the following sc... and more...

What kind of procedure is it possible to upgrade the firmware from Ver.4.59 to Ver.5.x in WJ-ND400?

The procedure of upgrading the firmware from Ver.4.59 to Ver.5.x in WJ-ND400 is available at the following URL. https://security.panasonic.com/download/ Category: Network Video Recorders Title: W... and more...

Is it possible to use USB I/F connection cable with 10 meters long when WJ-NX400 and WJ-HXE400 are connected?

It cannot be used USB I/F connection cable with 10 meters long because it is the possibility that operation is not made unstable. USB I/F connection cable with 1.5 meters long which is attached t... and more...

How can I calculate recording time from the combination of information such as number of cameras, resolution, and frame rate ? [WJ-NV200]

Please use the Recording Calculator. and more...

Can I see a full-screen images as a default after WJ-NV300 startup?

Yes, please setup default screen from below menu. [Setup]-[Advanced setup]-[User management]-[User registration]-[Default screen] Please find "Default screen" from Operating Instructions http://sec... and more...