FAQs

During download of recorded data, is it possible to perform communication using various protocols on a single network port? [WJ-ND400]

Yes. Each protocol can be used. and more...

I am operating WJ-ND400 in a RAID5 configuration. I would like to add a new expansion unit (WJ-HDE400). Is it possible to install an additional expansion unit without any downtime? [WJ-ND400]

Yes. Regardless of single-device operation or RAID operation, when adding a new expansion unit, connect the eSATA cable first and then turn on the power of the expansion unit. In this way, the expa... and more...

The required startup order is Expansion Unit first and Main Unit second. If both units are started at the same time, will the Expansion Unit be recognized correctly? [WJ-ND300]

The unit will be recognized correctly if the Main Unit and the Expansion Unit are connected to the same UPS. If the Main Unit and the Expansion Unit are connected to different UPSes, the Expansion ... and more...

How does the device behave when the power is recovered during blackout? [WJ-ND300]

Unless a switch signal Input is performed, the device will be able to operate until the power supply from the UPS is stopped. * When a Dry Contact Input is performed, you need to shut down the powe... and more...

From that UPS, I want to shut down WJ-ND300 and WJ-HDE350 in case of a power failure. In this case, is a switch signal Input necessary? [WJ-ND300]

A switch signal Input is not necessary on shutdown. * Our recorders will not present any problem even if power fails during recording. and more...

When using WJ-ND400 SD Card backup function in case of a network failure, which mode should I use in the camera's setting of SD memory card ? [i-PRO / i-PRO smart HD]

Select "When FTP periodical transmission error occurs". Please note that you don't need to set the "FTP" tab ("Server" - "FTP"). and more...