FAQs

Please explain how to use SD memory card with WV-SW175

When using an unformatted SD memory card, format it using this camera. Recorded data on theSD memory card will be deleted when formatted. If an unformatted SD memory card or an SDmemory card format... and more...

Where is there a power SW of WV-SW174W?

When turning off the power, disconnect the power supply from the 12 V DC power supply or thePoE device. (When using both the 12 V DC power supply and the PoE device for power supply, disconnect bot... and more...

Please tell me the dome models which can be equipped on the wall in the Network Camera.

SC384 SC385 SC386 NS950/954 SW395 SW396 NW960/964 are possible.・The Combination　of Wall mount brackets and its coincident models WV-Q118A :SC386 NS950/954 WV-Q112 :SW395 SW396 NW960/964 WV-Q154... and more...

When implementing a customized alarm notification to the encoder using the alarm input connector of the main device, what will be the camera number displayed in the basic messaging area? [CGI]

This will be the camera channel number that works with the preset. When using the alarm connector, the numbers will be fixed. That is, Connector 1 -> CH1, Connector 2 -> CH2, Connector 3 ->... and more...

Image streaming stops after 120 seconds. [CGI]

You must send a keepalive command within 120 seconds (recommended: every 10 to 30 seconds)[Relevant devices: WV-NP244, WV-NF282, WV-NS202, WV-NS202A, WV-NW484S, WV-NS954, WV-NW964, WV-NF302, WV-NP3... and more...

Audio amplification (from PC to camera) stops after 5 minutes. Why? [CGI]

Cameras are operating according to specification, which was set for the following two reasons:(1) To prevent indefinite sound amplification by camera after an operator has used public addressing an... and more...

A plug in software cannot be installed or images are not appeared.

Please try the following operations. 1. Remove "ActiveX Filtering". Start Internet Explorer → [Tools], check turn off "ActiveX Filtering".Click here for more details. 2. Remove"SmartScreen Filter" ... and more...

What is the default ID and password?

ID: admin, Password: 12345*WV- series Network Camera and more...

I connected the camera to the PoE hub, but the camera image is not output to the PC.

Install the plug-in software to the PC. Also, some security settings must be disabled. If you access the camera from the browser and ActiveX installation is blocked when required, disable pop-up bl... and more...

While installing, I couldn't connect to the camera via Windows XP and Internet Explorer 8.

In IE 8, change the following settings, and then clear the cache.(1) Select "Tools" - "Compatibility View Settings", check "Display all websites in Compatibility View", and click "Close". (2) Selec... and more...