FAQs
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Latest FAQ
- How do I know the maximum recordable time of my recorder?
- The image is out of focus while in black and white mode at night while it looks fine in color mode during the daytime.
- Why does the refresh interval of live image from my network camera sometimes get slow?
- How can I format the SD memory card inserted in my camera?
- What should I do when my recorder displays "HDD hour meter warning"?
- My recorder does not recognize the storage medium for copying recorded images.
- How often should I replace my HDD?
- What does the error log "Recording error(WCK): Cam.cc" indicate in WJ-NX200, NX300 and NX400? And what are the cause and countermeasure?
- Installing Windows 10 update version 1903 or later unexpectedly changes the settings on i-PRO Network Cameras.
- Cannot print out maultiple pages of the manuals downloaded on the web page.
- Do i-PRO Extreme cameras support TLS (Transport Layer Security) 1.2?
- What is “Intelligent Zoom Stabilization”?
- Where is MIB Information for WJ-GXE500 obtained?
- What kind of methods can be performed various settings for i-PRO cameras?
- What kind of Model number is selected in Security Recorder Calculator for WJ-ND400 when it should be calculate the number of days which can be recorded?
- Where is the available document of i-PRO camera management information (MIB) to be obtained by SNMP?
- Where is the available CGI command information list which is supported by i-PRO camera?
- What type of information does the Panasonic alarm protocol for camera have in a detailed specification (header constitutions or parameter information)?
- Where is the right position to attach a Surge Protector to a camera?
- Which type of HDD can be used in i-PRO Recorder?
Frequently Referenced FAQ
- What are the default user name and password for the i-Pro series network camera and the network digital disk recorder?
- What kind of method does that have in case the SD memory card inserted to i-PRO cameras cannot be recognized?
- What is the default ID and password ? [WJ-NV200]
- What is an n3r file?
- Where is the available viewer software that n3r files can be played back?
- How can I check the MAC address of the network camera?
- I forgot my password. [WJ-NV200]
- Is there any general player which supports "n3r" format?
- Can I see a full-screen images as a default after WJ-NV300 startup?
- What is Pan?
- Please explain how to set back to factory Default [INITIAL SET]
- Where is the available CGI command information list which is supported by i-PRO camera?
- What is IP6K9K?
- What kind of function is "iA (Intelligent Auto Mode)" in i-PRO cameras?
- The message "reached the concurrent access limit. Please try again later" appears on the browser and I cannot see images.
- Is it possible to turn off the camera time and date from the WV-ASM200 display?
- When an image is turned by 90 degrees or by 270 degrees (what we call "Corridor mode"), in i-PRO cameras, can the OSD be displayed?*Target: Only the models which have a function of image rotation
- What software is included in viewer software (wvasetup.exe) for WJ-ND400?
- Live images are not displayed when the format is H.264 or MPEG-4. (When "On" is selected for "Internet mode (over HTTP)" on the setup menu of the network camera)
- When I try to connect to the Network Camera via RTSP, the RTSP commands are rejected with the message
